Client Needs

We help leaders bridge the gap between goals and performance.

Each area gives leadership teams a disciplined way to make and execute the choices the performance requires.

Strategy Manifesto

WHAT CLIENTS NEED

The market is changing, and the leadership team needs to agree where the business will compete, what it chooses not to do and what it will commit to.

Leaders can describe the ambition, but do not describe the choices it requires about customers, markets, investment, and what to stop doing.

Several opportunities look promising. There is no shared logic for deciding which ones deserve resources.

WHAT WE OFFER

Strategy Manifesto

We help the leadership team agree on the strategic choices and commitments that will guide the business.

Read about Strategy Manifesto

Management System

WHAT CLIENTS NEED

The leadership team has priorities, but its meetings are dominated by updates rather than the decisions those priorities require.

Important commitments are made in one meeting and revisited in another because ownership and follow-through are unclear.

Performance measures show whether the business is on plan, but give leaders too little warning about whether the strategy is working.

WHAT WE OFFER

Management System

We help leadership teams maintain congruence through the decisions, reviews and commitments. Leaders hold each other accountable for the performance of the whole business.

Read about Management System

Culture

WHAT CLIENTS NEED

Leaders ask people to work differently, while the people who succeed are still those who follow the old rules.

The company has described its values, but has not agreed which everyday behaviors must change.

People understand the new direction, but avoid the risks, disagreements, or cooperation needed to pursue it.

WHAT WE OFFER

Culture

We help leaders identify and fix the behaviors preventing the business from reaching its goals.

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Strategy Execution

WHAT CLIENTS NEED

Strategy is clear, but execution is delayed or unpredictable.

Teams are busy on separate workstreams while the central problem remains unresolved.

Project reviews record progress and delays, but do not test the assumptions behind the work or measure outcomes.

WHAT WE OFFER

Strategy Execution

We help teams resolve a consequential business issue through focused work across functions, making decisions and implementing changes as the work progresses.

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Ambidexterity

WHAT CLIENTS NEED

The core business is expected to deliver today’s results and build tomorrow’s growth, using the same people, budgets, and measures.

New businesses must meet the core’s return expectations before they have tested their customers, proposition and economics.

Promising ventures are protected from the core, but cannot access the customers, assets, or capabilities they need to grow.

WHAT WE OFFER

Ambidexterity

We help leaders develop new businesses while sustaining the core, with organization design, explore unit set up, disciplined ideation, incubation and scale while leveraging core assets when needed.

Read about Ambidexterity

WHAT CLIENTS NEED

The organization no longer fits the strategy or market shifts.

Decision rights and accountability are unclear, so important choices move slowly or are revisited.

Critical work crosses business and functional boundaries, but the interfaces do not support it.

Growth has outpaced the structure, leaving roles, spans and layers misaligned with the work.

WHAT THE WORK PRODUCES

An organization design aligned to the strategy, with clear accountabilities, decision rights, critical interfaces, leadership roles and an implementation path.

WHAT WE OFFER

Organization Design

We align structure, roles, decision rights, interfaces and capabilities with the work the strategy requires.

Read about Organization Design →

Organization Design

WHAT CLIENTS NEED

• The organization no longer fits the strategy or market shifts.

• Decision rights and accountability are unclear, so important choices move slowly or are revisited.

• Critical work crosses business and functional boundaries, but the interfaces do not support it.

• Growth has outpaced the structure, leaving roles, spans and layers misaligned with the work.

WHAT THE WORK PRODUCES

An organization design aligned to the strategy, with clear accountabilities, decision rights, critical interfaces, leadership roles and an implementation path.

WHAT WE OFFER

We align structure, roles, decision rights, interfaces and capabilities with the work the strategy requires.

Read about Organization Design →

Organization Design

WHAT CLIENTS NEED

• The organization no longer fits the strategy or market shifts.

• Decision rights and accountability are unclear, so important choices move slowly or are revisited.

• Critical work crosses business and functional boundaries, but the interfaces do not support it.

• Growth has outpaced the structure, leaving roles, spans and layers misaligned with the work.

WHAT THE WORK PRODUCES

An organization design aligned to the strategy, with clear accountabilities, decision rights, critical interfaces, leadership roles and an implementation path.

WHAT WE OFFER

We align structure, roles, decision rights, interfaces and capabilities with the work the strategy requires.

Read about Organization Design →