How We Work
We work with you, not for you.
We work with you, not for you.
You own the strategic direction, decisions and outcomes. We bring the perspective, structure and challenge to help your team make the organizational changes its strategy requires.
You own the strategic direction, decisions and outcomes. We bring the perspective, structure and challenge to help your team make the organizational changes its strategy requires.
We begin with the business question and examine the organization behind it.
We begin with the business question and examine the organization behind it.
We first test whether the ambition and strategic choices are sufficiently clear and supported by evidence. A performance gap and an opportunity gap can demand different responses. One may require the organization to deliver more consistently; the other may require capabilities and ways of working it has not needed before. We clarify what the business is trying to achieve before determining how the organization needs to change.
We first test whether the ambition and strategic choices are sufficiently clear and supported by evidence. A performance gap and an opportunity gap can demand different responses. One may require the organization to deliver more consistently; the other may require capabilities and ways of working it has not needed before. We clarify what the business is trying to achieve before determining how the organization needs to change.
The diagnosis examines the relationship between strategic choices and the conditions in which people work. Responsibilities, incentives, information, capabilities and resource commitments can each support the strategy while pulling against it elsewhere. We work with leaders to understand those tensions in the context of the business.
The diagnosis examines the relationship between strategic choices and the conditions in which people work. Responsibilities, incentives, information, capabilities and resource commitments can each support the strategy while pulling against it elsewhere. We work with leaders to understand those tensions in the context of the business.
Your team owns the decisions and outcomes.
Your team owns the decisions and outcomes.
Your team contributes knowledge of the business and its customers, tests the recommendations and commits the resources required to implement them. Participation extends beyond reviewing a finished recommendation: leaders help shape the choices and work through their implications.
Your team contributes knowledge of the business and its customers, tests the recommendations and commits the resources required to implement them. Participation extends beyond reviewing a finished recommendation: leaders help shape the choices and work through their implications.
We introduce the frameworks, challenge assumptions and facilitate the choices that connect strategy, capabilities and the operating model. The purpose is to make consequential decisions with the people who must carry them through.
We introduce the frameworks, challenge assumptions and facilitate the choices that connect strategy, capabilities and the operating model. The purpose is to make consequential decisions with the people who must carry them through.
We turn agreement into decisions that can be carried out.
We turn agreement into decisions that can be carried out.
Agreement on an ambition can conceal differences over authority, investment and accountability. Working sessions bring those differences into the discussion. Leaders examine alternatives, decide what the business will prioritize and establish what each part of the organization must contribute.
Agreement on an ambition can conceal differences over authority, investment and accountability. Working sessions bring those differences into the discussion. Leaders examine alternatives, decide what the business will prioritize and establish what each part of the organization must contribute.
Execution Sprints focus that work on a defined business priority. Teams test assumptions, resolve dependencies and review what the evidence means for their next decisions. Issues that require senior leadership attention remain explicit rather than being passed back into the organization unresolved.
Execution Sprints focus that work on a defined business priority. Teams test assumptions, resolve dependencies and review what the evidence means for their next decisions. Issues that require senior leadership attention remain explicit rather than being passed back into the organization unresolved.
We build your team’s capabilities as we carry out the work together.
We build your team’s capabilities as we carry out the work together.
Our practitioners introduce methods as your team applies them to real decisions. Working sessions and training develop the ability to diagnose organizational issues, challenge assumptions and make choices across functions.
Our practitioners introduce methods as your team applies them to real decisions. Working sessions and training develop the ability to diagnose organizational issues, challenge assumptions and make choices across functions.
The engagement should leave your team better able to continue the work. We agree which capabilities matter and how responsibility for using the methods will sit within your organization.
The engagement should leave your team better able to continue the work. We agree which capabilities matter and how responsibility for using the methods will sit within your organization.
TO UPDATE — Add an approved engagement example showing the capability developed and how the client continued the work.